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  1. Thread AuthorThread Author   #1  
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    Default IMessage won't connect-keeps wanting to verify email address

    On my iPad I can no longer access iMessage. When I go to text message (I have wifi only) I get a pop-up screen stating that iMessage needs to verify a email address. It ask you to sign in with your Apple ID and password. When you do you are transferred to apple-ID. I sign in there with no issue. All emails are correct. There is nothing that sends verify. Everything is correct. But it won't let me send a text message any more. I just keep going in circles. I am running the latest version of SW.
  2. #2  
    NeatyB's Avatar
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    Default Re: iMessage won't connect-keeps wanting to verify email address. What can I do?

    I'm having the exact same issue. I can't find anywhere to 'verify' or 'resend verification email' and iMessages and FaceTime won't work...
  3. #3  

    Default iMessage won't connect-keeps wanting to verify email address. What can I do?

    Go to Settings > sign out of iMessage and Facetime. Sign back in with your Apple ID. Add 1 email address in "Send and Receive" you want to use for iMessage and Facetime.
  4. #4  
    NeatyB's Avatar
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    Default Re: iMessage won't connect-keeps wanting to verify email address. What can I do?

    Thanks Ledsteplin but it won't even allow you to log in so you can access 'Send and Receive' As soon as you key in your email and password it says you need to verify the email address. When you click 'Verify' it takes you to the Apple ID page on Safari and you can then log into your account. Once you're in your account there is nothing to 'verify' or 'resend verification'.......
  5. #5  
    caroljj53's Avatar
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    Default Re: iMessage won't connect-keeps wanting to verify email address. What can I do?

    I have to sign into iMessage sometimes up to 3 times a day.
    When I have finally been able to get in, I send a text message, on my iPad...the reply arrives on my iPhone....not my iPad until much later.
    This is becoming extremely frustrating.
    I have found help nowhere.
    I thought...Maybe here.
    Carol
  6. #6  
    Icekat's Avatar
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    Default Re: IMessage won't connect-keeps wanting to verify email address

    Quote Originally Posted by iMore Question View Post
    On my iPad I can no longer access iMessage. When I go to text message (I have wifi only) I get a pop-up screen stating that iMessage needs to verify a email address. It ask you to sign in with your Apple ID and password. When you do you are transferred to apple-ID. I sign in there with no issue. All emails are correct. There is nothing that sends verify. Everything is correct. But it won't let me send a text message any more. I just keep going in circles. I am running the latest version of SW.
    I had the same problem and I fixed it by using my icloude email when logging in, oppose to the usual apple id email. So if you can try logging in using an alternate email. Hopefully it will work.

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