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  1. Thread AuthorThread Author   #1  
    grace cole's Avatar
    iPhone Nanite

    1 Posts

    Default new itouch cannot imessage

    My daughters previous ipod broke. i bought her a new ipod and am trying to set up imessage. it says that i cannot because her email is already being used. any suggestions??
  2. #2  
    Alli's Avatar
    iMore Genius

    10,934 Posts
    Global Posts
    13,726 Global Posts

    Default Re: new itouch cannot imessage

    Are you trying to use her iCloud address or another address, and is the iCloud address the one set up in Settings?
  3. #3  

    Default Re: new itouch cannot imessage

    All you should have to do is go to Settings-Messages and then tuen ON iMessage. It should ask for the Apple ID.
  4. #4  
    kch50428's Avatar
    iMore Genius

    20,830 Posts
    Global Posts
    21,711 Global Posts

    Default Re: new itouch cannot imessage

    Is the email address in use as the AppleID that's used on other devices?

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