1. iMore Question's Avatar
    When i reset my phone it said use exsisting apple id. and i did that but it wasnt mine. and now it says i have to activate the phone with that icloud. but i do not do it, what do i do?
    04-12-2016 11:46 AM
  2. Ledsteplin said: Best Answer

    In order to change the Apple ID, you need to enter the old or previous ID.
    You can manage your Apple ID here:
    Manage ID
    https://appleid.apple.com/
  3. Sherry_B's Avatar
    Welcome to iMore

    Not sure I follow you. Did you accidentally put in someone else's Apple ID? If you try to reset again, can you put in your own Apple ID? If not, you might have to set an appointment with someone in The Genius Bar at your local Apple store. You'll need to take proof of purchase with you along with some type of photo ID so that you can show them the phone is yours.
    04-12-2016 11:50 AM
  4. Ledsteplin's Avatar
    In order to change the Apple ID, you need to enter the old or previous ID.
    You can manage your Apple ID here:
    Manage ID
    https://appleid.apple.com/
    04-12-2016 12:03 PM

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