Question about verification process after someone has signed in to my Apple ID
I am very new to this world and confused, hoping someone can help me regarding my iPad. I got notification that my Apple ID was used to sign in to iCloud on an iPhone 5s. I don't have one so I know it is someone who doesn't need to be in my account. I immediately changed my iPad/iTunes password.
My question is the notification says to download a document and send it in to verify. It has a lot of personal information on it and I don't feel comfortable sending it in. (date of birth, password, credit card number, name, numbers on the back, 3D secure codes, address, etc) I can understand this information when signing up, but isn't there a different way for verification without giving all this? I don't know who to contact. Meanwhile, I don't know if I should sign back into the iCloud or remain signed out. Is there anything else I need to be doing?
Thank you very much.
I am very new to this world and confused, hoping someone can help me regarding my iPad. I got notification that my Apple ID was used to sign in to iCloud on an iPhone 5s. I don't have one so I know it is someone who doesn't need to be in my account. I immediately changed my iPad/iTunes password.
My question is the notification says to download a document and send it in to verify. It has a lot of personal information on it and I don't feel comfortable sending it in. (date of birth, password, credit card number, name, numbers on the back, 3D secure codes, address, etc) I can understand this information when signing up, but isn't there a different way for verification without giving all this? I don't know who to contact. Meanwhile, I don't know if I should sign back into the iCloud or remain signed out. Is there anything else I need to be doing?
Thank you very much.
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