Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 16 of 16
Like Tree3Likes
  • 1 Post By Karenkcoulter
  • 1 Post By JustMe'D
  • 1 Post By wenrob
  1. Thread AuthorThread Author   #1  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default iCloud info and iPhone info different please oh please help

    Hello, I found this forum doing searches on trying to resolve an iCloud issue. I've read for two days and while I've solved some issues I have one big one issue I can't seem to figure out how to fix. I've done numerous searches and can't quite find the same problem. If anyone could help or point me to a thread or article that would help I'd be so grateful.

    So, our family's iCloud situation has always been somewhat of a mess but after reading here a little bit I've been well on my way to cleaning it up. I couldn't figure out why my husband and teen couldn't see my calendars. My personal iCloud and the on in "added accounts" for Mail, Contacts and Calendars seemed the same but no matter what I did none of my info synched to iCloud. After really looking I realized my info in the added accounts was added into Yahoo mail instead or iCloud. ALL of my info on my phone is on this. Of course for the life of me I can't remember the password (for some reason it's different then my regular email) and have no idea how to access this separately from my phone. What I would like to know is: how can I either get all this info onto my phone and then into iCloud or how can I transfer all this info iCloud? The calendars aren't such a big deal but I'd really hate (dread) losing all my contacts. I'm really hoping someone can help me out here and help me figure out this iMess. Thank you so much for any help!
  2. #2  
    Alli's Avatar
    iMore Genius

    Posts
    11,059 Posts
    Global Posts
    13,726 Global Posts
    iOS Version
    6.x

    Default Re: iCloud info and iPhone info different please oh please help

    Go to your settings and choose the Yahoo account in Mail, Contacts, Calendars. Deselect contacts. You will be prompted to remove your contacts - leave them on the phone.
    Thanked by:
    wenrob (08-20-2013)
  3. Thread AuthorThread Author   #3  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    That is part of my problem. Why I try to do that it does not give me the option to keep them. It says 'delete from phone.' When I tried it earlier it erased everything. Luckily I had a back up in iTunes. Any other ideas maybe? I could provide a screen shot it that will help.
  4. #4  
    Karenkcoulter's Avatar

    Posts
    5,063 Posts
    Global Posts
    5,068 Global Posts
    iOS Version
    iOS 6.1.3

    Default Re: iCloud info and iPhone info different please oh please help

    You might med to access that yahoo account on a PC. There should be an option to export them as vcards. Then you can go to iCloud.com, log into your iCloud account, go to contacts and there is an option to import them from vcards (under the gear icon).

    However I'm not sure why you aren't being given a option to leave the contacts on the device when deleting the yahoo account. One other thing to try would be instead of deleting the yahoo account, just flip the switch to turn off the contacts part. Maybe that will give you the leave on device option.
    Thanked by:
    wenrob (08-20-2013)
    Alli likes this.
  5. Thread AuthorThread Author   #5  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    Quote Originally Posted by Karenkcoulter View Post
    You might med to access that yahoo account on a PC. There should be an option to export them as vcards. Then you can go to iCloud.com, log into your iCloud account, go to contacts and there is an option to import them from vcards (under the gear icon).

    However I'm not sure why you aren't being given a option to leave the contacts on the device when deleting the yahoo account. One other thing to try would be instead of deleting the yahoo account, just flip the switch to turn off the contacts part. Maybe that will give you the leave on device option.
    If I could clarify, part of the problem is the Yahoo account was not entered to the iCloud portion of 'add account' but to the Yahoo part. This happened when iCloud first came out and I didn't understand the difference. I checked my yahoo account and the Calendars I've made recently are there but the contacts seem out of sorts. When I flip the switch it warns me they'll be deleted from the phone, there are no options. I'm thinking because it's synching to my Yahoo account and not iCloud. I was thinking maybe I could delete my main iCloud from the phone, create a new one and sync to my Yahoo from there. Do you think that would work?
    Thank you both so much for trying to help, I really appreciate it.
  6. #6  
    Karenkcoulter's Avatar

    Posts
    5,063 Posts
    Global Posts
    5,068 Global Posts
    iOS Version
    iOS 6.1.3

    Default Re: iCloud info and iPhone info different please oh please help

    Yes it is syncing to your yahoo account which makes sense if that's you main acct. but it's not or you don't want it to be any longer. So I'd try get following: 1) don't delete the yahoo account just turn off contacts or 2) log into the yahoo acct in a web browser on the PC and export the contacts as I described above.

    Depending on your warranty status you could also try calling Apple support or going to the Genius Bar if you have a local Apple store.
    Thanked by:
    wenrob (08-20-2013)
  7. #7  
    Peligro911's Avatar
    iMore Genius

    Posts
    4,688 Posts
    Global Posts
    4,734 Global Posts
    iOS Version
    6 and 5

    Default Re: iCloud info and iPhone info different please oh please help

    Quote Originally Posted by wenrob View Post
    If I could clarify, part of the problem is the Yahoo account was not entered to the iCloud portion of 'add account' but to the Yahoo part. This happened when iCloud first came out and I didn't understand the difference. I checked my yahoo account and the Calendars I've made recently are there but the contacts seem out of sorts. When I flip the switch it warns me they'll be deleted from the phone, there are no options. I'm thinking because it's synching to my Yahoo account and not iCloud. I was thinking maybe I could delete my main iCloud from the phone, create a new one and sync to my Yahoo from there. Do you think that would work?
    Thank you both so much for trying to help, I really appreciate it.
    You can not sync to two services at once .. So i don't think that will work .. I would try the forgot password on yahoo to gain access from a computer then do what was suggested exporting them and then importing them into iCloud




    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
    Thanked by:
    wenrob (08-20-2013)
  8. Thread AuthorThread Author   #8  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    Quote Originally Posted by Peligro911 View Post
    You can not sync to two services at once .. So i don't think that will work .. I would try the forgot password on yahoo to gain access from a computer then do what was suggested exporting them and then importing them into iCloud




    Sent from my iPhone 5 from a galaxy far far away (in the USA ) using Tapatalk !
    I will try the Vcard option. Thank you all for your help. If anything has come of this my understanding of iCloud has improved the last few days, lol.
  9. #9  
    JustMe'D's Avatar

    Posts
    17,210 Posts
    Global Posts
    17,420 Global Posts
    iOS Version
    7.0.4

    Default Re: iCloud info and iPhone info different please oh please help

    Quote Originally Posted by wenrob View Post
    Hello, I found this forum doing searches on trying to resolve an iCloud issue. I've read for two days and while I've solved some issues I have one big one issue I can't seem to figure out how to fix. I've done numerous searches and can't quite find the same problem. If anyone could help or point me to a thread or article that would help I'd be so grateful.

    So, our family's iCloud situation has always been somewhat of a mess but after reading here a little bit I've been well on my way to cleaning it up. I couldn't figure out why my husband and teen couldn't see my calendars. My personal iCloud and the on in "added accounts" for Mail, Contacts and Calendars seemed the same but no matter what I did none of my info synched to iCloud. After really looking I realized my info in the added accounts was added into Yahoo mail instead or iCloud. ALL of my info on my phone is on this. Of course for the life of me I can't remember the password (for some reason it's different then my regular email) and have no idea how to access this separately from my phone. What I would like to know is: how can I either get all this info onto my phone and then into iCloud or how can I transfer all this info iCloud? The calendars aren't such a big deal but I'd really hate (dread) losing all my contacts. I'm really hoping someone can help me out here and help me figure out this iMess. Thank you so much for any help!
    Since you thought your information would be saved to your iCloud account, I am assuming you want it to be the default account. If so, then do the following via your iPhone: Go to Settings then Mail, Contacts, Calendars. Now scroll down until you see "Default Account". Tap on it and then select "iCloud" or whichever you want to be your default/primary account.

    Now via a computer, login to your Yahoo account. Afterwards, select the "Contacts" tab as depicted in the below screenshot.

    iCloud info and iPhone info different please oh please help-contacts.png

    Afterwards, select the "Actions" tab to the right of Contacts. See the below screenshot.

    iCloud info and iPhone info different please oh please help-action.png

    Now select "Export All".

    iCloud info and iPhone info different please oh please help-export.png

    An export option will be displayed. Scroll down and select "vCard Single File" and then select "Export Now"

    iCloud info and iPhone info different please oh please help-vcard.png

    If it gives you an option where to save the vCard file, select your desktop as the destination.

    Now log into iCloud via your computer and then select the "Contacts" icon.

    iCloud info and iPhone info different please oh please help-icloud.png

    Now select the mechanical icon at the bottom of the screen.

    iCloud info and iPhone info different please oh please help-address.png

    Now select "import vCard".

    iCloud info and iPhone info different please oh please help-importvcard.png

    Select the vCard file that was saved to your desktop. The contacts will then be imported into iCloud and should soon sync to your device(s).
    Thanked by:
    wenrob (08-20-2013)
    joemd60 likes this.
  10. Thread AuthorThread Author   #10  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    Oh my gosh THANK YOU! I will give it a go and let you know how it worked out. Thanks again!
    JustMe'D likes this.
  11. #11  
    JustMe'D's Avatar

    Posts
    17,210 Posts
    Global Posts
    17,420 Global Posts
    iOS Version
    7.0.4

    Default Re: iCloud info and iPhone info different please oh please help

    Quote Originally Posted by wenrob View Post
    Oh my gosh THANK YOU! I will give it a go and let you know how it worked out. Thanks again!
    You're very welcome. If you need any other assistance, feel free to ask. Take care...
  12. Thread AuthorThread Author   #12  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    iCloud says it can't read the Vcard. Any ideas?
  13. #13  
    Karenkcoulter's Avatar

    Posts
    5,063 Posts
    Global Posts
    5,068 Global Posts
    iOS Version
    iOS 6.1.3

    Default Re: iCloud info and iPhone info different please oh please help

    It may he a P.I.T.A. But try the other option on yahoo to export as a .zip file of individual vcards. Then unzip the file. Then on the iCloud interface above select one of the vcards from the unzipped file to import. If that works, then repeat for each vCard that was in the zipped file.

    They should automatically sync to your device. Don't forget to switch if off the contacts on the yahoo account or it will appear that you have dups in the iPhone contact app.

    FYI if you gave events in a yahoo calendar you should go able to do a similar export for yahoo (except you want iCal format) and then import on the iCloud web browser interface.
    Thanked by:
    wenrob (08-20-2013)
  14. #14  
    JustMe'D's Avatar

    Posts
    17,210 Posts
    Global Posts
    17,420 Global Posts
    iOS Version
    7.0.4

    Default Re: iCloud info and iPhone info different please oh please help

    Quote Originally Posted by wenrob View Post
    iCloud says it can't read the Vcard. Any ideas?
    When you're in Yahoo, and you select your contacts, there should be a box that will allow you to select all of your contacts. Check that box and then follow the remaining instructions with one difference. When it prompts you to export, create one with the vCard single File and another with the option regarding vCard from vcf or something to that effect. I'm not on my computer so I can't recall the exact wording. Anyway, iCloud will import one of the two.
    Thanked by:
    wenrob (08-20-2013)
  15. Thread AuthorThread Author   #15  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    Thank you both I will give it a try.
  16. Thread AuthorThread Author   #16  
    wenrob's Avatar
    iMore Newbie

    Posts
    20 Posts

    Default Re: iCloud info and iPhone info different please oh please help

    Those did not work either. I think I'm going to set it aside for awhile and maybe try again another time. Thanks again for trying to help.

Similar Threads

  1. Iphone 4s battery
    By delarob in forum iPhone 4S
    Replies: 4
    Last Post: 09-01-2013, 07:55 PM
  2. Replies: 26
    Last Post: 08-22-2013, 10:42 AM
  3. Replies: 3
    Last Post: 08-20-2013, 07:28 PM
  4. iPhone still "restoring"...
    By smileyboy in forum iPhone 5
    Replies: 7
    Last Post: 08-20-2013, 01:36 PM
  5. 101 Briyani Recipes for Iphone, Ipad & Ipod - PromoCode Give Away
    By robertflorish in forum iPhone Apps & Games
    Replies: 1
    Last Post: 08-20-2013, 07:32 AM

Posting Permissions

B