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  1. Thread AuthorThread Author   #1  
    gracespe's Avatar
    iPhone Nanite

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    2 Posts

    Default ICloud storage downgrade

    Hi guys!
    I need help because I want to downgrade my ICloud storage to the free 5 G and I have been trying to do so , unsuccessfully, for several days.
    I follow the prompts but when I reach the end, when I have only to press the DONE button... I am unable to do so because it is unresponsive
    Some ideas as to what should I do?
  2. #2  
    grcgrc's Avatar
    iPhone Nanite

    Posts
    1 Posts

    Default Re: ICloud storage downgrade

    Same thing here, the DONE button is greyed out. It's only letting me go from the 25GB to the 10 GB.

    Any clues?
    gracespe likes this.
  3. #3  
    Dahlen's Avatar
    iMore Beginner

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    86 Global Posts

    Default Re: ICloud storage downgrade

    Have you tried it since? Just worked fine fore me.
  4. Thread AuthorThread Author   #4  
    gracespe's Avatar
    iPhone Nanite

    Posts
    2 Posts

    Default Re: ICloud storage downgrade

    i have tried 4567890 times...unsccessfully
  5. #5  
    Alli's Avatar
    iMore Genius

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    Default Re: ICloud storage downgrade

    Are you using more than 5 GB? If so, you won't be able to downgrade.
  6. #6  
    ledzeppelin03's Avatar
    iMore Nanite

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    1 Posts

    Default Re: ICloud storage downgrade

    Quote Originally Posted by Alli View Post
    Are you using more than 5 GB? If so, you won't be able to downgrade.
    I'm having the same problem and I'm using less than 5 GB but I'm still unable to downgrade. Does anyone have any idea how to fix this?
  7. #7  

    Default Re: ICloud storage downgrade

    I've never purchased extra storage space in iCloud. I've been able to stay under 5 gb for years. So I don't really know. Maybe this info will help:
    https://support.apple.com/en-us/HT201318

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