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  1. Thread AuthorThread Author   #1  
    Jamess9046's Avatar
    iMore Newbie

    25 Posts
    Global Posts
    26 Global Posts

    Default Problems restoring from iCloud backup

    Ive literally just had my iPad 2 replaced at the Apple store and I'm trying to log into iCloud on the set up screen to restore from a backup. When I'm doing this it throws and error saying my username or password is incorrect even though I know 100% that it's the correct password. HELP!
    Last edited by Jamess9046; 05-15-2012 at 02:05 PM.
  2. #2  


    Turn off the device then turn it back on and try again. Make sure it is giving you the option to 'restore from iCloud backup'.

    Just Me, D
    (Tapatalk - iPhone 4S)
  3. #3  
    reahn's Avatar
    iPhone Beginner

    67 Posts


    :? hmm.

    Sent from my iPhone using Tapapoop
  4. #4  
    iDonev's Avatar
    iMore Expert

    877 Posts
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    881 Global Posts


    As long as you're exchanging them in the Apple Store.... try getting another one if
    's suggestion didn't work.

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