Cannot Get Mail/ Cannot Load Mail
I keep getting this message (Cannot Get Mail; the username or password for iCloud is incorrect) on my iPhone4. On iCloud.com I keep getting this message (Cannot Load Mail; help apple improve iCloud by reporting this problem).
My Apple id and my password are correct (100%sure). I've set my iCloud mail on my macbookpro and my iCloud mail works perfectly.
Any suggestions or solutions?!?!?
- 10-16-2011, 09:30 AM #2
- 10-16-2011, 07:27 PM #4
- 10-16-2011, 07:31 PM #5
- 10-16-2011, 07:33 PM #6
- 10-16-2011, 09:27 PM #7
- 10-18-2011, 01:08 PM #9iMore Beginner
- 87 Posts
Edit: phone was on the charger when issue was happening, when i pulled of the charger, all emails were pushed thru. ???
Last edited by jtanko78; 10-18-2011 at 01:27 PM.
I upgraded my girlfriends iPod touch and iCloud e-mail is working fine. In the advanced mail options I just learned that in the Mailbox behaviors my e-mail boxes on the server aren't active (on the contrary on the iPod touch the server e-mail boxes are active).
I am no expert but does this mean that the problem isn't my hardware nor settings but server of Apple itself?!
Any expert help/ opinion?!
I've have found a 'temporary' solution for me.com mail on the iPhone (see below).
MobileMe - iCloud "Cannot Get Mail" *Problem solved, disregard* - MacRumors Forums it looks like it is a server issue at apple?!?!?
I did this:
Disable "Mail" and "Notes" in your iCloud settings. (We are replacing these two functions with our manual account)
Go to Settings > Mail, Contacts, Calendars > Add Account... > Other > Add Mail Account
Fill in your name, Address (@me.com), password (for the iCloud mail account) and description.
Under IMAP tab, fill in the following:
Incoming Mail Server
Host Name: p04-imap.mail.me.com
User name: ("abc" if your email address is firstname.lastname@example.org)
Outgoing Mail Server
Host Name: smtp.me.com
User Name: (again, "abc" if your email address is email@example.com)
Password: (your email account password)
Next then Save. If everything is done properly, you should have your emails coming in, and notes syncing with your Mac.
If the incoming server host doesn't work for you, you can check the correct one in the Mail.app on your Mac, under "Preferences > Accounts".
This is obviously a workaround and i guess will stop working sometime in the future.
Seems clear the issue is about the username used.
- 11-06-2011, 10:20 PM #14
ctt1wbw, Thanks for the advise, I changed my password last week but i gave up on the iCloud. But I just tried out my new password and immediately it worked.
On a side note, my iMessage and facetime was not working either but this morning suddenly both up were and running.
Tnx again all for the input.
- 11-07-2011, 04:52 PM #16
No problem. I had major problems with the iCloud control panel on Windows 7 with my password. I could receive email via imap, but could not send via smtp. It worked with the same password on my iPad and my iPhone and my MacBook, but not on Outlook. I soon discovered that Apple changed the password policy to the new and now everything works just fine.
I'm loving iCloud so far, it's just finding apps that support, or plan to support, iCloud sync as far as task management apps is concerned...
- 11-07-2011, 05:26 PM #17