- iPhone Nanite
- 5 Posts
iCloud and apple id problem
I decided to set up a separate apple id for my wife for her phone so we could have separate iCloud accounts. So, when I went to set up an apple id with her email, it said her email was already associated with an apple id, which doesn't make sense.
So, to be sure, I entered her email and asked to send an email to reset the password. Well, it then said there was no apple id for that email. Still, when I try to create an apple id with that email, it still says it is associated with an apple id and won't let me set up the new one.
How can I remedy this? Is there an easy way to email apple support with this? Their support site isn't helpful with this at all.
- 10-14-2011, 04:55 PM #2
- 10-14-2011, 05:42 PM #3iPhone Newbie
- 44 Posts
- 10-14-2011, 06:53 PM #4iPhone Newbie
- 48 Posts
hello all, try this as its what I had to do just to get iCloud mail to work on my iPhone 4.
delete mail account from iPhone if a gmail account delete it from computer!
now go back and setup computer with new iCloud @me.com account
now on iPhone go to settings then go to mail contacts,calendars now go to add account
enter apple ID user name and the acct password if it did like mine it should show its verifying and no error messages come up your good to go.
I can't explain it as all I wanted to do was setup a me.com mail but until I got rid of gmail on both machines no matter if I set iCloud as default and shut gmail acct off it was having no part of working period.
I'm new to iPhone only had for 7months but I'm a taurus so giving in not my way.
I hope this helps you all out.
now I still can access gmail just have to login on there site so machines don't see them go figure.
- 10-14-2011, 06:57 PM #5