setting up Gmail - issues

[sommerface]

I promise that I did a search before posting this.

My friend got an iPhone 3G yesterday. I updated her software to 3.0, and then I worked on setting up her Gmail account on the phone. I followed the instructions that Gmail gave me. I kept getting an error message (which I don't remember what it said. Something about SSL not found), and now she can't send emails.

Is anyone else having this problem? Is there a fix for this? Any help is appreciated.

Thank you!

 

[Jeremy]

Are you setting up the account with pop or imap? The account also has to be setup for pop or imap properly. Also make sure you are entering the full email when it asks for user name.

 

[sommerface]

I tried both and followed the instructions and rechecked everything over and over. I did enter her full email address for the user name.

I'll try again tonight or send her the directions so she can do it.

 

[Jeremy]

What happens if you just accept no ssl?

 

[sommerface]

it won't send emails, from what my friend has said. I even checked my phone's settings to make sure i had it set up.

I just didn't know if the 3.0 upgrade is causing issues or if it's user error. So I thought I would take it to the forum.

 

[Mag]

Are the settings on her Gmail account (so outside the iPhone) set up right?

 

[sommerface]

yes, i updated those. i'll have her double check it.

 

[sommerface]

It got fixed, so this thread can be deleted.

 

[JustinHorn]

Thread doesn't need to be deleted. What was your issue? How did you fix it?

 

[Matt74]

Probably wasn't changing the default ports to what Gmail wants.

For other people who have this issue, you should just setup Gmail on your PC or Mac, then Sync. The settings will move over to your iPhone, then you'll just need to enter your password once.