1. iMore Question's Avatar
    When I plug in my phone, it vibrates and says its charging but the battery percentage is still going down, even when I'm not on it. The phone is not taking a charge but it says its plugged in. I've tried many cords and tried plugging the cord into many different outlets and still get the same result.
    07-18-2016 01:11 PM
  2. kch50428's Avatar
    Are you using the Apple OEM charger? If so, it may have issues... If cables are verified as good with other devices... It could be you've got issues with your phone that need professional repair/replacement.
    07-18-2016 01:30 PM
  3. David M Johnson's Avatar
    How old is your phone? After a few years, the battery will not hold a charge. What is going on in the background? It is possible to have enough happening on your phone that it still drains while charging. GPS can do this in the car. If you have a certain popular game running amuck in the background, that could do it, especially combined with an older phone that has trouble holding a charge.

    Just a reminder: trying to save a few dollars on an unauthorized charging cable can kill you. It's not worth it.
    07-18-2016 02:55 PM
  4. Ledsteplin's Avatar
    Do you know for sure it's charging? Do you see the little lightning bolt next to the battery icon in the status bar?
    07-18-2016 03:17 PM

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