My friend's emails keep gong to junk and they did not do that before, how can I fix that?

[iMore Question]

friend's emails keep gong to junk and they did not do that before

this friend is in my contacts and her emails never went into junk until recently--how can I fix that?

 

[Ledsteplin]

Re: friend's emails keep gong to junk and they did not do that before

Welcome to iMore! Does the email address contain the friends name? Is the friends email address in their contact card? Have they started using a new email address?