Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 2 of 2
  1. Thread AuthorThread Author   #1  
    atlasmike's Avatar
    iMore Nanite

    2 Posts
    Global Posts
    223 Global Posts

    Default Insurance referb and OEM

    Do the insurance companies that we purchase services from through our carriers use OEM parts on the refurbishment process? I had a customer today come in for a computer problem but saw that I work on iphones as well. He asked me how much for an iPhone 6 screen replacement (he dropped it the same day he bought it which was yesterday) So I told him. And he said that his insurance was only $20 more. And I told him that I would be doing the same service the insurance company was doing but he would have the same phone just a new screen and not an entirely new phone. But, I don't know when you use your insurance, does the refurbished phone have OEM parts on it. I know the phone he sends in will get a new screen, factory reset and shipped to someone else. But will that screen be an apple screen? Also does apple still do that one forgiven phone. I know they did it for my wife but that was an iPhone 4

    Posted via the iMore App for Android
  2. #2  
    Garz's Avatar
    Retired Moderator

    5,537 Posts
    Global Posts
    14,465 Global Posts

    Default Re: Insurance referb and OEM

    Last year when I lost my 5s, I was sent a brand new 5s in retail box. Not refurbished. If it's an insurance claim through your carrier and Asurion, I don't believe they fix it. They either send you a new or refurbished unit.

    Sent from my iPhone using Tapatalk

Similar Threads

  1. Multi tasking and news app
    By jaleelhamid in forum iOS 9
    Replies: 6
    Last Post: 08-07-2015, 03:36 PM
  2. Replies: 2
    Last Post: 08-04-2015, 10:44 AM
  3. Replies: 1
    Last Post: 08-03-2015, 11:41 AM
  4. Replies: 0
    Last Post: 08-03-2015, 11:40 AM
  5. Kodak now lets you edit, share, and print from its Moments app
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 08-03-2015, 10:51 AM

Posting Permissions