Welcome to the iMore Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 1 of 1
  1. Thread AuthorThread Author   #1  
    ECGcrackberry's Avatar
    iPhone Intermediate

    188 Posts
    Global Posts
    190 Global Posts

    Default If you preordered iPhone 5 on apple site beware if you tried to add a line

    I spent 12 hours on the phone with Verizon yesterday. I preordered my iPhone on sept 14 online on the apple store. I selected add a line to my existing account. To make a long story short, apple and Verizon miscommunication and instead of adding the line, they created a separate account which could not be traced as being associated with me or the existing account. So you should double check that not only is there a new number associated with your new phone but also that there is a line associated with the new phone before having the phone activated or taking any other action.

    I have a vey long winded and disjointed post about this in another another thread regarding downgrading from unlimited data to share everything plan to obtain a discounted phone before your existing line is eligible at a minimum cost .

    I just wanted to save others from going through what I went through yesterday. Dealing with many incompetent reps and spending my entire day and night on the phone with Verizon and apple.

Similar Threads

  1. Replies: 3
    Last Post: 09-19-2012, 01:36 PM
  2. Add a Line?
    By jdragione in forum iPhone 4
    Replies: 6
    Last Post: 02-03-2011, 09:43 AM
  3. Is it seamless to add a new line?
    By Darth-gamer in forum iPhone 4
    Replies: 12
    Last Post: 01-28-2011, 05:06 PM
  4. Can you get a discount off an iphone if you add a line later?
    By Noriega7333 in forum Carrier Discussion Lounge
    Replies: 2
    Last Post: 08-06-2010, 08:08 AM
  5. How would I pre order to add a line?
    By ArmenianPrincess in forum iPhone 4
    Replies: 3
    Last Post: 06-14-2010, 06:22 PM

Posting Permissions