Yeah Verizon is really strict with early upgrades when it comes to the iPhone; last year I tried with the iPhone 4 and what I did was call customer service over and over until someone did it lmao it proves that most of what they say is BS because most of the reps said its impossible for them to change my upgrade date( even after I told them my phone at the time has issues) but you just have to keep trying until the one rep does it without hesitation