- 03-01-2012, 12:00 PM #2
- 03-01-2012, 12:13 PM #3
- 03-01-2012, 12:32 PM #4
Well, this is bull. They started throttling me at 10 GB, then it was 8 GB, now I'm throttled after 6 GB, this month they're gonna throttle me at 3 GB. For me, that is roughly 3 days. So, are they going to give me a 90% refund on the 27 days of each month that I won't be able to use my data? (of course, I know the answer is no)
And of course I get attacked and told I'm a data hog and ruining it for everyone else. I don't buy that story for even a minute. It's just what AT&T's press machine has been hammering into the minds of those who believe it.
One thing is for sure. I'm never signing another 2 year contract again with any company.
Last edited by fury; 03-01-2012 at 12:35 PM.I have made this letter longer than usual, because I lack the time to make it short.
- 03-01-2012, 12:49 PM #5
Phone still becomes almost useless after 3GB's. So do you go tiered and have fast HSPA+ with $10 per GB overage once you exceed 3GB or data that is hardly useful? The 3GB unlimited doesn't sound very good to me.
- 03-01-2012, 01:04 PM #6
Paying that outrageous of a price for a GB of data is not an option for me. If I managed to squeeze in all of the data that I wanted to use to within 5 GB, I might have gone for it, just for the added luxury of tethering, but no... I can use 30 GB in a good month just downloading apps and podcasts.
Maybe if their overage was more reasonable, or there were an incentive for me as a long time customer to switch to the tiered data plan, but no... their customer service has started to suck since the throttling began, and I get no impression from them that they want to keep me in any way (except to gobble up half of my paycheck per month for the data that I use). It's as if they are trained to not give any customer service once the throttling flag is set.
AT&T makes almost 100% profit off of my account, I never use even close to 550 minutes a month, and hardly any text messages even though I've got unlimited text messages. I've got 3 lines.
Only a matter of time before they start throttling unlimited text messages and voice minutes too.I have made this letter longer than usual, because I lack the time to make it short.
- 03-01-2012, 01:54 PM #7
I agree with the fact that's it's preposterous that AT&T is essentially putting a cap on its "unlimited" data plans.
It is good news however that at least they are giving people a heads up saying if you reach this amount you will be throttled. Whereas before, they just seemingly throttled ppl at random based on some invisible formula.
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- 03-01-2012, 03:51 PM #10
- 03-01-2012, 07:06 PM #12
Is it the right tactic? No. But now I appreciate a firm number instead of the maybe 1.5, maybe 2.2 or none. People will say AT&T just needs to add more towers and spend money to build it out. They are spending money, there is no question since they're building their LTE network. There are those people don't want cell towers near their homes, but they sure want that coverage. Red tape, while not a substantial amount of the problems, is a factor. AT&T has a budget too and they aren't exactly rolling with $100 billion in the bank as far as I know.
Anyways, this is fair to me, but I don't think it's the way they should operate. However if I were in their executive shoes, you better believe I'd want to fatten my wallet as much as I could too at the expense of you. I don't care about you. I want that green. I'd be a pretty mean exec. Still doesn't make it right.
You're more than welcome to leave AT&T whenever you want, but you gotta pay the piper first and help me get that Ferrari.blah blah blah witty signature blah blah blah
- 03-01-2012, 07:42 PM #13iPhone Intermediate
- 285 Posts
- iOS Version
I think people forget that AT&T is running a business and they are in the business of making money. Business re-evaluate their products and services all the time. Starbucks raises prices almost every year and so does Louis Vuitton.
In this economy, I don't think consumers can expect to receive services they used to get for free or discounted prices.
Sent from my iPhone4S using Tapatalk
Sent from my iPhone 4S using Tapatalk.
- 03-01-2012, 08:23 PM #15iPhone Intermediate
- 285 Posts
- iOS Version
I agree that if they are going to throttle unlimited users, they just need to announce that they are terminating the unlimited plans and merge the unlimited users to a 3GB or 4GB plan.
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- 03-01-2012, 09:19 PM #16
- 03-01-2012, 09:28 PM #17
- 03-01-2012, 11:06 PM #18
- 03-02-2012, 09:33 AM #19
- 03-02-2012, 09:45 AM #20
In my opinion, though, it never would have started if AT&T hadn't started to reneg on their promise of unlimited data. So, they're getting what they had coming to them - exorbitant data load, negative press, the whole shebang.I have made this letter longer than usual, because I lack the time to make it short.
- 03-02-2012, 10:08 AM #21
- 03-02-2012, 10:15 AM #22
No, it doesn't. Attacking my opinion does not discount my opinion. Using 30 gigs is nowhere near the reason people are getting throttled. That's exactly what AT&T wants you to THINK is the reason. If anything, using 30 gigs makes me more qualified to speak out about how screwed up this whole idea of throttling is.I have made this letter longer than usual, because I lack the time to make it short.
- 03-02-2012, 10:22 AM #23
- 03-02-2012, 10:29 AM #24
Your reasoning is flawed. Not everyone uses that kind of data.
Your argument is akin to saying it would be fair to punish people who drive for 12 hours a day because if everybody drove for 12 hours a day, nobody would get anywhere because all of the roads would be backed up. Luckily, not everyone needs to drive for 12 hours a day, so it usually works out. Then you get rush hour and stuff like that, but nobody punishes the car at the front of rush hour for causing a backup, it's just an accepted part of life and we hope and wish the city would build more and/or better roads.
AT&T, however, is masterfully crafting a mob mentality of "let's attack those people who download 30 gigglebytes because they're ruining our roads!" and shifting the blame away from being absolutely terrible at managing rush hour traffic.I have made this letter longer than usual, because I lack the time to make it short.
- 03-02-2012, 11:05 AM #25
How 'bout pay for what you use... $10/GB?
The heavy users would pay for what they use... and let people set up a hard cap to control costs - hit the cap, and you're done, or buy more - all in the hands of the customers - so they aren't saddled with ridiculous overage charges.Keith - iMore Moderator - The Mobile Nations/iMore Forum Rules
iPhone5 on VZW; iPad(2012) - wifi with BadElf for GPS