Customer Service
A funny thing happened after two different calls to Sprint on a customer service issue.
They resolved it.
Not sure why it took me having to fuss at three different people about it (two CS reps and one Supervisor) but they called me back multiple times trying to get it resolved, and then they resolve it to my satisfaction. I guess I'll have to give them a chance to keep my love after all. I'm still going to keep an eye on my account just to make sure that there is no more screw ups but as long as they make a solid effort to fix the problems, I'll stay with them.
A funny thing happened after two different calls to Sprint on a customer service issue.
They resolved it.
Not sure why it took me having to fuss at three different people about it (two CS reps and one Supervisor) but they called me back multiple times trying to get it resolved, and then they resolve it to my satisfaction. I guess I'll have to give them a chance to keep my love after all. I'm still going to keep an eye on my account just to make sure that there is no more screw ups but as long as they make a solid effort to fix the problems, I'll stay with them.
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