Really? Verizon rep disses iPhone
Thought this was a pretty funny conversation:
Zach: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: quick question
Zach: Are you looking for a new phone?
You: if i get the 30$ data package for smart phones....does that include txt messaging?
Zach: No that is seperate are you a new customer or existing?
You: would be new
You: so for txt + data...i am looking at over 30$.....
Zach: Not a problem yes that is correct we are the most advanced you can get what ever you want.
You: lol ....also the most expensive. THanks
Zach: Yes for more quality you have to pay more.
You: maybe in service reception, but i heard your 3g data speeds are slower than AT&T, or any other company for that matter.
You: i am referring to iPhone...so a 4g phone is not optional
Zach: No not at all and the iPhones are slower than a lot of androids.
Zach: We are atleast 4 times faster, why do you think you have to pay more? Only because we have to apy a lot to get you your services you wouldn't be dissapointed.
- 08-03-2011, 08:03 PM #2
- 08-03-2011, 09:12 PM #3
- 08-03-2011, 09:27 PM #4
- 08-07-2011, 11:27 AM #5
- 08-07-2011, 08:12 PM #6
It's definitely all about which phone makes them the most money. I was at Verizon the other day, and the rep was talking down the iPhone to a customer. The funny thing is was he had an iPhone on his hip.
Sent from my iPhone using Tapatalk
- 08-07-2011, 08:50 PM #7
- 08-08-2011, 12:25 AM #8
My wife is a rep they get told they have to get one customer to upgrade / resign a contract a month or they get wrote up ... No commission just do it or else .. This is just for customer care reps I'm sure the online rep like above is a whole diff story
- 08-08-2011, 11:27 AM #9
I carry an iPhone 4 and I still push Android. I want to pay my rent and have the things I have, drive the car I drive. I'll still sell an iPhone if it's what they really want, I'm not THAT guy, but I still wanna make money at the end of the day.
- 08-09-2011, 12:57 AM #10
- 08-09-2011, 04:18 PM #11
Store reps aren't paid based on the phone you sell...they are paid for add-ons, and your actual contract. Maybe phone reps are different, but in-store reps are paid based on you getting a new contract, renewing a contract, and your add-ons.
All reps typically recommend whatever they are most familiar with. When I was a rep...I sold a ton of blackberry, because, at that time, I was most familiar with it and could solve troubles easily. Then I started using Android, and sold a ton of android. If I still worked for big red, I'd sell iphones.
Last edited by Kaylajoy21; 08-09-2011 at 04:27 PM.