Does AT&T Charge for Yahoo! and MSN IMs? :(
I'm sorry, but I do not understand why AT&T charges for IMs from apps that connect to Yahoo! Messenger, Windows Live Messenger or AIM. Regardless if using YM and MSN's own native apps or 3rd party ones, such as ebuddy Pro and IM+ Pro, AT&T still charges per IM sent.
These apps are data-centric, like safari, Twitter clients or any number of web apps. Strange is I do not get charges for GTalk from ebuddy pro, yet yahoo! messenger does.
I'm having to pay for an extra 1500 text messages, to avoid being charged per IM.
And now that Yahoo! messenger for iphone now allows video and calls, will these be charged as MMS?
I just feel I'm being charged for something that should be covered by the data plan.
I'm using iPhone 4 and get same results with Yahoo! messenger, Windows Live messenger, eBuddy Pro, and IM+ Pro
- 10-12-2010, 10:56 AM #2
- 10-12-2010, 11:49 AM #3
I'm positive. AT&T has it costing $.20 per IM sent and received unless using a messaging package (their 1500 or unlimited messaging options). I'm currently using their 1500 plan. The idea was to avoid SMS charges when talking with overseas friends. We now using Twitter direct messages for that.
I did contact AT&T support and they confirmed this. Like you I figured this is data. I told support I can remove the sim card entirely and still send via wifi which shows this is data apps. They said this is their policy and directed me to the support pages, which u can find as wel.
From their wireless.AT&T.com site:
Mobile IM Charges
Mobile Instant Messaging Charges
AOL Instant Messenger (AIM)
IMPORTANT: The cost for using Instant Messaging via the wireless phone depends on the*function.* Please refer to the*following chart to determine how Instant*Messenger is billed*when using
Mobile IM or AT&T IM.*****
Billed as SMS**
Billed as Data***
Downloading IM application
**You are charged $0.20 for each message you send and receive unless you are on a Text/Instant Messaging package.
**All usage counts towards included rate plan Megabytes.
***Data availability is required and is not billed
Last edited by RodneyJ725; 10-12-2010 at 11:59 AM. Reason: Additional information
In other words, they don't want to lose SMS $ by people using IM. This can't be happening just in VA. You may want to check your bill to see if there is a number associated with each message being sent. This is how I found this happening.
Last edited by RodneyJ725; 10-12-2010 at 12:07 PM. Reason: Spelling error
- 10-26-2010, 12:49 PM #6
- 10-26-2010, 01:44 PM #7
This is how I discovered their IM policy. When I saw IM were being counted against my 1500 (SMS always has a phone number listed while IM just says text message and no phone number associated).
- 10-27-2010, 07:33 PM #9
- 10-28-2010, 05:10 PM #10
- 12-24-2010, 08:26 AM #11
Somehow this has to figure in with the whole net neutrality thing, because you are right, data is data and they are clearly treating this data differently.
Only thing I can think of is what app are you using?
If it were something like ebuddy I could see that getting around this because you aren't connected to an IM server, you are connected to ebuddys server and that is connected to the IM servers. so in theory the traffic between your phone and ebuddy is just app traffic. Give that a try?