My rant regarding AT&T and the iPhone 4

[dt81]

I finally decided to upgrade to the iPhone 4 so I called Friday morning at 11:52am and ordered it over the phone with AT&T. They wanted a 150.00 deposit which I thought was stupid because my account has always been on good terms but whatever, I paid it. So she then told me that I need to wait for an e-mail to accept the TOS that Apple provides. Their system generates this e-mail and once I accept the TOS in this e-mail is when my order will be processed and they will ship the phone. She said this e-mail is sent with in 24 hours. So this morning, I checked and no e-mail. Called around 1pm and was told that "hm, it should have sent out..I don't know why it didnt". I thought maybe because its a Saturday but they said it still should have. So the gentlemen looked more into it and he could not figure it out and tried with his supervisor, with no luck. So I was then told to wait until Monday night, if I don't get anything by Monday night to call back.

I have no patience. On top of it all, Im pretty sure I'm gonna be waiting another week once my order is processed. It just pisses me off that I have to wait for this stupid e-mail to accept their TOS...Why not do it over the phone and make it easier and quicker? UGH!!

Sorry, I needed to rant!

 

[Alli]

You should have just ordered it straight through the Apple website.

 

[dt81]

Damn, to be completely honest, I did not think of that. GR. The other thing I'm starting to believe is a lie is the CS rep said once I accept those TOS, they will ship my phone the next day. I'm under the impression still the iPhone 4 is still on back order..

 

[Smlk]

@brettxw that really sucks! Do you have an Apple store near by? I would just go and deal with them. It sounds like a major run around with AT&T.

 

[sting7k]

What TOS? Why not just go into the store? I know a few people in the last 2 weeks who have walked into an AT&T store and gotten an iPhone 4.

 

[dt81]

Nearest one is an hour away. I already paid for this one through AT&T. I'm going to wait till tomorrow and if I have not gotten this "e-mail" then I am going to cancel the order and just go to the Apple store myself like you guys suggested.

 

[dt81]

Finally got their e-mail. Now lets hope they ship it tomorrow like the lady said!

 

[dt81]

Well it is being shipped and will be here tomorrow. Wow

 

[Dramer77]

Glad its being shipped... you shoulda just checked around and found one local.. less headache's lol

 

[ElliotGraham]

ordering straight through apple solves all of these problems!

 

[bestipodsandiphones]

In this case, you should go apple store.

 

[MrSnipeSnipe]

Order from Apple its the only way

 

[Totalimmortal363]

Also going into a store and walking out with a box solves the above issue as well, and a rep gets a little more money to feed him or herself. Nice trade-off.

 

[davidabraham]

the i phone in stating presses is slow but than after it speed it so fast

 

[ChrisGonzales90]

They wanted a 150.00 deposit which I thought was stupid because my account has always been on good terms but whatever, I paid it.

The deposit is mostly used for those who have had credit problems in the past or a limited credit history. $150 is a lot more reasonable then what they wanted me to pay - $500 (note I have pretty much no credit history. Just a checking account) so your lucky you had to pay that much.

 

[grajasekar]

The deposit is mostly used for those who have had credit problems in the past or a limited credit history. $150 is a lot more reasonable then what they wanted me to pay - $500 (note I have pretty much no credit history. Just a checking account) so your lucky you had to pay that much.

Crap, so without a credit history, I'll have to shell out $500 for a deposit

Or are the rules different for students?

 

[manho1dup]

If you don't have any credit then it's consider bad credit to AT&T and they will make you leave a deposit.

 

[ChrisGonzales90]

If you don't have any credit then it's consider bad credit to AT&T and they will make you leave a deposit.

Limited credit, and no they don't make you. You can still chose another provider.

 

[cardfan]

Limited credit, and no they don't make you. You can still chose another provider.

End result is same though. Tomato, tomaato... It's still considered poor credit. You should work on improving your score.