So this is the 2nd time in as many months that ATT is whining about my "Off-Network Data" usage.
I moved from Michigan to North Dakota, and there is no ATT here so I am roaming on T-Mobile, and Alltel. All the data usage is running up the bill at ATT and now they are somewhat threatening to kick me off.
I'm kind of irratated about this whole bit because not 5 miles into Minnesota there is perfectly good native ATT coverage that just doesn't expand this far.
Anyone got any ideas of how to maintain my iPhone service? I was thinking maybe I could unlock my iPhone and use someone else? Will ATT unlock my phone? They have already agreed to release me from my contract.
Email Below.
********************
Dear RYAN,
Our systems have detected that you are transmitting a substantial amount of data while roaming in areas not directly served by AT&T. The Terms and Conditions of our data plans (including unlimited plans) provide an "off-net usage" allowance that is equal to the lesser of 24 megabytes or 20% of the megabytes included in your plan.
To assist you with knowing when you are using another carrier's network, we have changed the label on your wireless data device screen to display "Off Network". Please be aware of this network label and work to limit your data transmission while outside the AT&T data network boundaries. The AT&T data network coverage map is available at AT&T Coverage Viewer
We are available to answer any questions you have by contacting us at 800-331-0500 and referencing keyword: "DRC_037".
Thank you,
AT&T
I moved from Michigan to North Dakota, and there is no ATT here so I am roaming on T-Mobile, and Alltel. All the data usage is running up the bill at ATT and now they are somewhat threatening to kick me off.
I'm kind of irratated about this whole bit because not 5 miles into Minnesota there is perfectly good native ATT coverage that just doesn't expand this far.
Anyone got any ideas of how to maintain my iPhone service? I was thinking maybe I could unlock my iPhone and use someone else? Will ATT unlock my phone? They have already agreed to release me from my contract.
Email Below.
********************
Dear RYAN,
Our systems have detected that you are transmitting a substantial amount of data while roaming in areas not directly served by AT&T. The Terms and Conditions of our data plans (including unlimited plans) provide an "off-net usage" allowance that is equal to the lesser of 24 megabytes or 20% of the megabytes included in your plan.
To assist you with knowing when you are using another carrier's network, we have changed the label on your wireless data device screen to display "Off Network". Please be aware of this network label and work to limit your data transmission while outside the AT&T data network boundaries. The AT&T data network coverage map is available at AT&T Coverage Viewer
We are available to answer any questions you have by contacting us at 800-331-0500 and referencing keyword: "DRC_037".
Thank you,
AT&T