- 12-16-2009, 04:43 PM #276
The problem may be the use of the word "activation." Your phone has been "activated" and AT&T got their pound of flesh. You are just trying to open an account. You just want service on an already activated iPhone.
Also see my suggestion about pre-paid. I cannot remember the transactions exactly but when I got my second iPhone, after only a year, I was not entitled to any discount and paid full price to Apple in the Apple store. What I needed was a number for the second phone on my existing account. However, their rules were that for an additional number (new line) they had to do a credit check. I was not expecting that. I have a block on my credit records. Taking it off was going to cost money and time. Since I did not want to wait, I prepaid. I did not have to have a contract to activate that phone. When I got my third phone a year later, even though it got almost no subsidy, I signed a contract for it. The second one was still on prepaid month-to-month. I gave it too my nephew and continued to pay for several months. When they moved, his dad moved that phone to a family plan account and got a number in the new area code. No contract. As far as I know, that phone has never been on a contract.
- 12-16-2009, 09:35 PM #277
I don't know why they would tell you that, the system will let you do it very easily and they even get paid commission on it.
- 12-17-2009, 01:32 AM #278iPhone Nanite
- 4 Posts
The only question remaining is: When I access the At&t homepage from my company I am automatically redirected to the at&t business homepage where I can see the benefits...does that also work, when I go to a at&t store???
ps: whats the problem with at&t in san francisco???
- 12-17-2009, 01:35 AM #279
- 12-17-2009, 08:30 AM #280
I understand that your iPhone is unlocked. Therefore, you can go to T-Mobile. In theory, their 3G data coverage is not as good as AT&T's but SF is an exception. With an unlocked iPhone, it is cheap to get a couple of pre-paid sims and try both services where you expect to use your phone. Local service trumps everything, particularly my opinion.
- 12-18-2009, 10:37 AM #281
Hello, new poster here with a couple questions:
1) I see it mentioned in this thread and elsewhere that various actions (like canceling before 30 days) will trigger AT&T to charge you for the "retail price" of the iPhone. What is this retail price? How and when do they do this? A charge just shows up on the card you used to buy it?
2) What happens if you never activate the phone at all?
3) The Quick Start guide that came with the iPhone refers to "iPhone Returns," "canceling service" and "iPhone exchanges" all within 30 days of *SHIPMENT* not activation.
The AT&T return policy I can find online says "You may cancel service within 30 days from the activation date to avoid the early termination fee of $175"
Is it activation date or shipment date?
4) When does billing start? Its been well over week since my phone shipped and I haven't activated it. Am I already paying for service?
Thanks. I may think of more questions but that's all for now.
- 12-23-2009, 09:19 AM #282
- 12-23-2009, 09:28 AM #283
- 12-23-2009, 10:44 AM #284
- 12-23-2009, 03:28 PM #285
- 01-07-2010, 07:51 PM #286
Hey, is there any word around the campfire as to when AT&T is going to take over the Alltel infrastructure, or at least begin to add GSM service in the different rural areas they bought from verizon. I live in southwest Colorado and I'm growing weary of having to use Verizon by default, because they're pretty much the only game in town. It would be great to have an option, and an iphone too!
Last edited by earley; 01-08-2010 at 01:39 AM.
- 01-08-2010, 07:56 AM #287
- 01-08-2010, 06:40 PM #288
Well, guys, I'm coming with some bittersweet news. As of a couple weeks ago I've taken a job at Sprint (ironically located across the street from AT&T). As such, I will no longer have access to current AT&T information and so I will no longer be answering questions for you guys as I don't want to give you guys false or out-of-date information. I have to say that it's been a pleasure answering questions for all of you and I hope I've helped a few of you out. You can now find me at AndroidCentral, Precentral, and Crackberry assisting Sprint customers. I'm going to greatly miss my iPhone and especially the TiPB forum community but I'll probably still lurk around here for a little bit because I will still have my iPhone even though it no longer has service.
I wish you all good luck and PHONE DIFFERENT!!!
- 01-08-2010, 07:46 PM #289
[QUOTE=postalUT;1544303]Well, guys, I'm coming with some bittersweet news. As of a couple weeks ago I've taken a job at Sprint (ironically located across the street from AT&T). As such, I will no longer have access to current AT&T information and so I will no longer be answering questions for you guys as I don't want to give you guys false or out-of-date information. I have to say that it's been a pleasure answering questions for all of you and I hope I've helped a few of you out. You can now find me at AndroidCentral, Precentral, and Crackberry assisting Sprint customers. I'm going to greatly miss my iPhone and especially the TiPB forum community but I'll probably still lurk around here for a little bit because I will still have my iPhone even though it no longer has service.[/QUOTE}
I wish you all good luck and PHONE DIFFERENT!!![/QUOTEPerhaps this is not the forum, but you have a lot.to contribute in a new role.
Last edited by whmurray; 01-13-2010 at 07:39 AM.
- 01-13-2010, 02:22 AM #290
I work as a AT&T representative in the Northern California area. I recently became part of the AT&T team and have a vast amount of experience in dealing with iPhones and Windows Mobile / phones in general. If you guys have any questions please feel free to ask me. I can assist you as much as I can.
- 01-21-2010, 09:04 PM #291iPhone Nanite
- 5 Posts
Hi, I order an Iphone 3gs 16GB refurb on Jan 19th..It's Jan 21st and I call Att about my order...they adviced me that my order is on back order..any idea when they will start shipping?, average back order wait time?..how long it will before I get it?...I'm itching to get my new phone..
- 02-03-2010, 09:40 AM #292
- 02-03-2010, 10:25 AM #293
- 02-03-2010, 10:29 AM #294
The quick fix for this is just to download YouMail. It's a free visual voicemail application that allows you to leave individualized voicemails for specific callers. It works great and there are many other features available for it as well. Visual Voicemail For Your Phone | YouMail
- 02-03-2010, 11:01 AM #295
- 02-03-2010, 12:03 PM #296
- 02-04-2010, 05:58 AM #297
- 02-10-2010, 10:19 AM #298
Iphone Upgrade / Cancellation
I have been an ATT customer for a while. From what i understand, if a new customer signs up and gets an iphone and then cancels their account after 30 days, they do not have to return the iphone or pay equipment fee. They will only be responsible for the $175 ETF.
What if i am an existing customer and use my upgrade for an iphone? Can i cancel in the first 30 days and keep the iphone and only pay the ETF? Do i have to wait the 30 days as well? What would happen if i canceled in first 30 days after upgrade? After 30 days? How will this work if i upgrade in middle of billing cycle?
- 02-11-2010, 10:20 AM #299iPhone Nanite
- 5 Posts
- 03-09-2010, 11:43 PM #300