1. samduffy's Avatar
    Hi Rene I have a question that I am desperate to be answered and I please need help. I notice when I create a smart playlist in Apple Music with a set of particular criteria this criteria does not sync across all devices in the correct criteria(the songs selected do) but the sort order doesnt please see the screenshots to get a better understanding of what I mean.

    As you can see this smart playlist I made is called "Apple Music" as you can see the first song on macOS is called "Rothesay'O" but on iOS its "Zoological Gardens" why is the sort order not the same ? Also the I chose to sort this playlist by name e.g A-Z in alphabetical order but it doesn't seem to do this. This is driving me nuts any help would be greatly appreciated

    Thanks

    Sam

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    01-23-2017 09:15 AM
  2. njlx2016's Avatar
    Your Smart Playlist doesn't specify sorting of any kind. Check the "Limit to ..." box and specify something like 999 songs, then change the drop down after "selected by" to artist or album or whatever your preference is.

    When you sort a Smart Playlist on iTunes by using the view options, you are only changing how the songs are displayed, not the actual order of songs in the playlist.
    Last edited by njlx2016; 01-23-2017 at 12:25 PM.
    pkcable likes this.
    01-23-2017 12:07 PM
  3. samduffy's Avatar
    ok cool so essentially there is no way to change the order so both match equally then ?
    01-23-2017 12:09 PM
  4. njlx2016's Avatar
    In iTunes, select the Smart Playlist in question then go to View > View As > Playlist then View > Sort By > Playlist Order

    This will display the playlist the same way your iOS device does.

    To change the order of songs in the Smart Playlist you will need to play around with its settings / rules.
    01-23-2017 12:12 PM
  5. samduffy's Avatar
    thanks ill try that and let you know
    01-23-2017 12:16 PM
  6. samduffy's Avatar
    that seems to have changed the order on the mac to the correct one but i cant yet view my phone. can you confirm will this new order(in screenshot) be copied to my device or will it still have its own order

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ID:	115908 see how its going A - Z not a random order will this A-Z sort order copy to my iPhone and ipad
    01-23-2017 12:27 PM
  7. samduffy's Avatar
    I noticed after my iPhone updated to iOS 10.2.1 that the order stayed the same on iOS devices however I could have the same way it was showing on my iPhone on my mac but not the other way in other words the iPhones sort order could be copied to the mac but not the macs A-Z order could not be copied to iPhone on the mac i have it sorted from A-Z as you can see above but on iPhone its sorted as Z-A (All songs starting in A are at the end not the top ) is there a way to have it A-Z on the phone as well
    01-23-2017 12:50 PM
  8. Rene Ritchie's Avatar
    This, sadly, I'm not much help with. I don't really use Playlists so haven't had to figure this out. Some of the answers above are great, though, and if you still have problems let me know and I'll ask Serenity for an assist!
    TwitchyPuppy likes this.
    01-25-2017 01:30 PM
  9. samduffy's Avatar
    Not to worry Rene. That would be great if you could ask serenity for an assist please and thanks
    01-25-2017 01:33 PM
  10. Serenity Caldwell's Avatar
    Huh! This is bizarre and I'll look into it.
    samduffy and TwitchyPuppy like this.
    01-25-2017 02:36 PM
  11. samduffy's Avatar
    Thanks very much
    01-25-2017 03:31 PM
  12. Tartarus's Avatar
    Like I said in another thread of yours, when you make a smart playlist you can change the sort order to any of your choosing. I.e.: Artist, title, Year, date added, to sum a few.

    Once you do this, this sort order will project onto other devices using the same iCloud Music Library.

    I've been doing that since iCloud Music Library was introduced and it has been working great working me ever since.
    samduffy likes this.
    01-25-2017 05:07 PM
  13. samduffy's Avatar
    Yeah but it didn't work for me didn't change the order on my other devices
    01-25-2017 05:08 PM
  14. samduffy's Avatar
    . Was in talks with Apple and got a response back a few minutes ago turns out there is a bug but gave me a work around perhaps Rene or serenity could write this up to make others aware in case they are curious too

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    01-25-2017 05:40 PM
  15. samduffy's Avatar
    Thank you Tartarus for some reason it didn't work for me when I did what you said but what you said was basically the same thing lol. Anyway it seems to be working this way. But yes it was a bug
    01-25-2017 05:45 PM
  16. Tartarus's Avatar
    . Was in talks with Apple and got a response back a few minutes ago turns out there is a bug but gave me a work around perhaps Rene or serenity could write this up to make others aware in case they are curious too

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    And this is exactly how I said you should do it in the first case. Glad Apple Music corroborated my advice.
    01-25-2017 05:50 PM
  17. samduffy's Avatar
    Thanks Tartarus I was not ignoring your advice I was in talks with Apple for a long time about this they only got back to me tonight. Thank you for your advice too Tartarus
    01-25-2017 05:51 PM
  18. Tartarus's Avatar
    Thank you Tartarus for some reason it didn't work for me when I did what you said but what you said was basically the same thing lol. Anyway it seems to be working this way. But yes it was a bug
    You're welcome. Don't ever shy away from asking stuff. That's what makes this forum so great.
    01-25-2017 05:51 PM
  19. samduffy's Avatar
    Yes I know. It is great thanks very much and thanks to Rene and serenity too. I just don't get why apple don't iron out these bugs before hand
    01-25-2017 07:42 PM

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