1. iMore Question's Avatar
    we plan to upgrade to a new phone today but we cracked the glass surface of our current phone and cannot get it to respond to our touch, for example, to unlock the phone. what should we do? we want to save all of the contents of the current phone onto the new phone. iphone 5s. imei: [redacted]
    Last edited by robertk328; 04-01-2017 at 10:08 AM. Reason: Removed IMEI
    04-01-2017 09:40 AM
  2. Tartarus's Avatar
    Hi, welcome to iMore.

    You can try a repair shop to place a new screen on it for like $50 on it, backup the iPhone to iTunes or iCloud and restore the new iPhone you are gonna get with that backup.

    Another solution doesn't come to mind at this moment.

    Please signup for our new forum via this link http://m.imore.com/how-to-reset-appl...unes-app-store and let us know what you decided.
    04-01-2017 10:03 AM

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