1. iMore Question's Avatar
    I recently got the app for casino slots Zynga, and it is saying I ordered all these coins, one at which is $199.99 and. Whole other charges for today as you can see I only order tokens from play frog it's an apple app, I don't want to be charged for this when I didn't order or receive anything
    03-19-2017 11:43 AM
  2. robertk328's Avatar
    Welcome to iMore!

    iMore isn't in charge of the App Store. You'll need to contact the developer or iTunes/App Store for more help. Here is a link to get you started:

    How to get a refund for iTunes or App Store purchases | iMore
    Rob Phillips likes this.
    03-19-2017 12:32 PM
  3. Tartarus's Avatar
    Go to http://support.apple.com and open a dispute about this charge.
    I hope your issue will be solved.
    03-19-2017 12:32 PM
  4. Rob Phillips's Avatar
    All good responses but, honestly, the most direct way is to simply visit http://reportaproblem.apple.com and request a refund.
    Tartarus likes this.
    03-19-2017 12:44 PM
  5. paulroberts's Avatar
    Check that they actually took the money from your account. I had an email saying I bought loads of stuff from candy crush which I have never played. On email it said click link to dispute transactions that's when I knew it was a scam.
    Sherry_B likes this.
    03-19-2017 04:44 PM

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