1. iMore Question's Avatar
    Carol [Redacted]- purchased an i tunes card (20.00) for my grandson's i pad and we never received it. [Redacted]? How do we get the card? I have been on the phone for almost an hour being transferred 3 times. This was an online purchase through the i pad?
    03-18-2017 12:53 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! We are not affiliated with Apple and can't help you with your gift card issue. Please contact Apple Support.
    03-18-2017 01:01 PM
  3. Just_Me_D's Avatar
    Carol [Redacted]- purchased an i tunes card (20.00) for my grandson's i pad and we never received it. [Redacted]? How do we get the card? I have been on the phone for almost an hour being transferred 3 times. This was an online purchase through the i pad?
    Where did you purchase the "iTunes card"? Online, a brick and mortar retail store or what? Please join the iMore Forums to reply in this thread. Thank you.
    03-18-2017 01:04 PM
  4. Larry Cook1's Avatar
    She mentioned she bought it on IPad.
    03-19-2017 03:17 PM
  5. Ledsteplin's Avatar
    She mentioned she bought it on IPad.
    From iTunes? Apple? Some other company?
    03-19-2017 04:40 PM
  6. robertk328's Avatar
    Sorry to hear you're having problems with an iTunes gift card. Definitely give us some more info (but no personal info, please!) and we can hopefully get you headed in the right direction.
    03-19-2017 06:34 PM
  7. Sherry_B's Avatar
    Did you order a physical card, or an online card? If it's a physical card you'll just have to wait for it. Either way you should've received info about how to use it or USPS/UPS tracking info at the email address associated with the purchase.
    03-20-2017 10:03 AM

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