i purchased an itunes card and never received it?

[iMore Question]

Carol [Redacted]- purchased an i tunes card (20.00) for my grandson's i pad and we never received it. [Redacted]? How do we get the card? I have been on the phone for almost an hour being transferred 3 times. This was an online purchase through the i pad?

 

[Rob Phillips]

Welcome to iMore! We are not affiliated with Apple and can't help you with your gift card issue. Please contact Apple Support.

 

[Just_Me_D]

Carol [Redacted]- purchased an i tunes card (20.00) for my grandson's i pad and we never received it. [Redacted]? How do we get the card? I have been on the phone for almost an hour being transferred 3 times. This was an online purchase through the i pad?

Where did you purchase the "iTunes card"? Online, a brick and mortar retail store or what? Please join the iMore Forums to reply in this thread. Thank you.

 

[Larry Cook1]

She mentioned she bought it on IPad.

 

[Ledsteplin]

She mentioned she bought it on IPad.

From iTunes? Apple? Some other company?

 

[robertk328]

Sorry to hear you're having problems with an iTunes gift card. Definitely give us some more info (but no personal info, please!) and we can hopefully get you headed in the right direction.

 

[Sherry_B]

Did you order a physical card, or an online card? If it's a physical card you'll just have to wait for it. Either way you should've received info about how to use it or USPS/UPS tracking info at the email address associated with the purchase.