Can't transfer custom ringtones to iPhone 6S + from iTunes 12.5.5.5

I

iMore Question

I have an iMac (late 2013) and using iTunes 12.5.5.5
I was trying to create custom ringtones, I have the files on iTunes .m4r format but then I drag the files to ringtone nothing happens. Try it to sync and only shown my old custom ringtones but not the new ones. I've been fighting with this issue for almost 4 days with no success.
Does anybody knows if this is a new issue with iTunes or I am missing something?

Thanks.
 

anon(9602380)

Well-known member
Aug 14, 2015
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Welcome to iMore.

Been fighting this issue myself since last update to iTunes. Even when I do them in Garageband or Adobe they are not recognized. I have put in a report to Apple about this issue. I'm hoping for a solution with the next update to iTunes. Wish I could have given you better news.
 

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