Why am I unable to type on whatsapp quick reply from notification while phone is locked?

[Hendri Hendri]

Hi,

Why I'm unavle to type on whatsapp quick reply (from notification, phone :locked) ?

Is that any wrong ?

Thx

 

[Just_Me_D]

Re: (Ask) quick reply

I don't know. Have you tried contacting the app's support site? If not, go ahead and do so while you're awaiting a reply.

 

[Hendri Hendri]

Re: (Ask) quick reply

I don't know. Have you tried contacting the app's support site? If not, go ahead and do so while you're awaiting a reply.

Not yet

Adding capture

 

[Tartarus]

Re: (Ask) quick reply

Not yet

Adding capture//uploads.tapatalk-cdn.com/20170304/e754637936561604cb8be4a351a84b1d.jpg

Did you try using the stock keyboard instead?

 

[Hendri Hendri]

Re: (Ask) quick reply

Did you try using the stock keyboard instead?

I'm using stock keyboard ....

 

[Tartarus]

It works for me though. Restart your phone and see if the problem still exists.

 

[Hendri Hendri]

Yes, simply restart do help, thx