I
iMore Question
Hello there! My gf, has an iphone 6 and unfortunately I and she have no idea about ios version, or any other details... but she says she just put her phone gently on the table and it switched off.
At first it looked like a black screen of death problem. However, the phone is in reboot loop, but it has black screen. It shows white screen with Apple logo... and then black screen.
Furthermore, it does not show anything when put into restore mode. When connected to iTunes, it shows that it can't be restored due to error 9 (anything basically). when the restoration starts, the loading line does not move and iphone starts rebooting (the restoration is done with new ios 10.2.1 and latest itunes... etc.).
I have opened the iphone and checked whether all the cables and everything is connected. Everything inside seems good. But the problem remains, the iPhone does not switch on... could you please tell me what could be the case? Is it possible that it is just a software case, or should some parts be changed? Feel sad for her
Thank you in advance!
At first it looked like a black screen of death problem. However, the phone is in reboot loop, but it has black screen. It shows white screen with Apple logo... and then black screen.
Furthermore, it does not show anything when put into restore mode. When connected to iTunes, it shows that it can't be restored due to error 9 (anything basically). when the restoration starts, the loading line does not move and iphone starts rebooting (the restoration is done with new ios 10.2.1 and latest itunes... etc.).
I have opened the iphone and checked whether all the cables and everything is connected. Everything inside seems good. But the problem remains, the iPhone does not switch on... could you please tell me what could be the case? Is it possible that it is just a software case, or should some parts be changed? Feel sad for her
Thank you in advance!