1. iMore Question's Avatar
    Hi all
    Just inboxed my new iPhone 7, seems i inserted a wrong passcode, and can't unlock it anymore. Tried to connect it to a PC with my iTunes installed, long pressed the Sleep/Wake and Volume Down buttons, but after the apple Logo the phone is starting up and i am not reaching the ITunes recovery screen... any help?
    02-25-2017 04:35 AM
  2. jimkraz's Avatar
    You'll need the passcode you set it up with, it would have been sensible to write passcode down, then you don't forget, a visit to Apple shop with receipt of purchase may help.
    02-25-2017 08:39 AM

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