1. iMore Question's Avatar
    The older ipad broke. It was backed up on a PC. Purchased a new Ipad air. followed the instructions connected to the PC when itunes opens it says that it can not connect to the device due to an invalid response from the ipad?
    02-24-2017 11:01 PM
  2. trw1602's Avatar
    Sounds like an issue with the USB Bus. Try these steps in this article:

    https://discussions.apple.com/thread/5126950?tstart=0
    02-25-2017 07:42 PM
  3. Just_Me_D's Avatar
    Make sure you are using the latest iTunes version. Try a different cable or USB port. Try rebooting both the PC and the new iPad.
    02-25-2017 08:01 PM

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