1. iMore Question's Avatar
    I've tried everything and it turns off by itself. Just want my money back
    02-20-2017 06:18 PM
  2. Tartarus's Avatar
    Hi, welcome to iMore.
    Sorry to hear you're not enjoying your iPhone 5.

    When did you buy it? Where did you buy it from? Was it a new device or a second hand device?
    If second hand device, how long has the person you bought it from been using it?

    Feel free to make an appointment with the AppleStore via http://support.apple.com to have your iPhone diagnosed and tested. Apple has an amazing customer service and I'm confident you'll leave the store satisfied.

    Please join our forum to answer in this thread so we can be of further assistance.
    02-20-2017 06:38 PM
  3. Just_Me_D's Avatar
    I've tried everything and it turns off by itself. Just want my money back
    Make a Genius Bar appointment with the nearest Apple Store so they can diagnose and possibly fix the problem for you.
    02-21-2017 05:14 PM
  4. Ledsteplin's Avatar
    Sounds like a battery gone bad to me.
    02-21-2017 06:03 PM

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