1. iMore Question's Avatar
    I bought a second-hand iPad 16 months ago, iPad within almost 7 months I was updating without any problem.
    but on my last update, a message came from apple that the owner of iPad said **** you...................???and the iPad locked by apple.asv stoiPad
    I send several emails to the previuse owner but no one reply.
    how do I unlock my iPad?
    02-19-2017 01:06 PM
  2. Just_Me_D's Avatar
    Hmmm, if the iPad was protected via the iCloud Activation Lock prior to you acquiring it, how were you able to use and update it? If the device was not protected then the previous owner doesn't have any way of remotely locking it if you've been using it with your credentials. Anyway, if the device has been locked and place is lost mode, you will not be able to bypass it without the previous owner's participation.
    02-19-2017 01:11 PM

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