1. iMore Question's Avatar
    The antenna is an internal part of the phone yet the Apple Store informs me that a broken antenna is the reason for my phone not working. How is this possible?
    They estimate $300 for the cost of the repair. My question is; have others experienced this problem? How did you deal with it and why should I have to pay to repair something internal when they admit my 18 month old phone is in mint condition?
    02-18-2017 03:46 PM
  2. SwitchBeach's Avatar
    18 months old?
    Do you have Apple Care +? If not, the standard iPhone warranty is one year. Your phone is outside that. Hence, you would need to pay for repairs.
    02-18-2017 09:05 PM
  3. Tartarus's Avatar
    I can't answer that question. The only people to truly answer that is the people at the AppleStore.
    Have you asked them? What was their response? Clearly they think you're (partly) responsible for it. Ask them why'd they think that.

    Join our forum to reply in this thread. We're happy to help.
    02-18-2017 09:07 PM

Similar Threads

  1. How to sync IOS email app
    By bcarruth62 in forum Ask a Question
    Replies: 3
    Last Post: 02-19-2017, 07:49 PM
  2. how to change my voice responce to a phone call on my I Phone 5S?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 02-18-2017, 06:41 PM
  3. Moving notes to a specific folder from the share sheet?
    By peterb77 in forum iPhone Apps & Games
    Replies: 2
    Last Post: 02-18-2017, 06:33 PM
  4. Replies: 1
    Last Post: 02-18-2017, 04:39 PM
  5. Where do I find "discovery" on my iphone6s?
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 02-18-2017, 08:56 AM
LINK TO POST COPIED TO CLIPBOARD