1. iMore Question's Avatar
    I sold my iphone 5c last year and the person who has the phone is unable to get into iclound of itunes how do i delete my account so that she can use the icloud and itunes
    02-11-2017 01:00 PM
  2. saltim78's Avatar
    doesn't it clear if you go to general, reset, erase all contents and settings?
    02-11-2017 01:49 PM
  3. SwitchBeach's Avatar
    Log in here. https://appleid.apple.com/#!&page=signin
    Go to Devices.
    Click on the device.
    Select Remove.
    libra89 likes this.
    02-11-2017 01:59 PM
  4. SwitchBeach's Avatar
    doesn't it clear if you go to general, reset, erase all contents and settings?
    No. This will not work.
    02-11-2017 01:59 PM
  5. Ledsteplin's Avatar
    Be sure Find My iPhone is off.
    02-11-2017 04:30 PM
  6. Just_Me_D's Avatar
    I sold my iphone 5c last year and the person who has the phone is unable to get into iclound of itunes how do i delete my account so that she can use the icloud and itunes
    I'm *assuming* the iCloud Activation Lock is still enabled and the device is still tied to your account. If that's true, follow the directions below.

    Sign in to iCloud.com with their Apple ID.
    Go to Find My iPhone.
    Select All Devices to open a list of devices linked to your account, then select the device to be removed.
    Click Remove from Account.
    After you have removed the device from your account, have the new owner turn off the device and then turn it back on to begin the setup process.

    Source: https://support.apple.com/en-us/HT201441
    libra89 likes this.
    02-11-2017 10:04 PM

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