1. iMore Question's Avatar
    I am not very computer smart. Can I fix it?
    02-05-2017 06:05 PM
  2. Just_Me_D's Avatar
    If you think it's legit, connect your device to your computer, initiate the computer's iTunes app and when iTunes detect it, select to restore it. You will lose everything on the device so hopefully, you have a backup of your pics, videos, music, etc.
    02-05-2017 06:09 PM

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