1. iMore Question's Avatar
    I've noticed that whenever I've upgraded iPhones or downloaded the latest updates I lose virtually everything. Example; upgraded last year from 5 to a 6. Lost 150 songs in the process. Tried Apple's helpdesk. The answer I got wasn't even an answer! Also, tried Vodaphones webchat as that is who I got the upgrade through to no avail.
    Today I updated to IOS10 and lost all but 26 songs. For some reason I can't download my songs from my laptop to this phone. I had no problems when I upgraded from a 4 to a 5.
    Getting fed up of iPhones. Any suggestion?
    01-26-2017 12:14 PM
  2. Just_Me_D's Avatar
    To be honest, I don't know. I've yet to lose anything from merely updating to the latest iOS version....EVER. By the way, how did you update? Via iCloud or via iTunes?
    01-27-2017 07:18 PM

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