1. iMore Question's Avatar
    I have iPhone 5s, when i try to use the LED Flash i got a white light on my picture. I don't have a cover for my phone. Its keeps appearing when i try to use the LED flash. Image below.
    01-17-2017 05:16 PM
  2. Ledsteplin's Avatar
    Welcome to iMore! We could help you better if you registered in. So after you take a picture, it has a white light on it? Is it a glare? What does it look like? Does it cover the entire picture? We need more information!!
    01-17-2017 05:28 PM
  3. mr_robot22's Avatar
    Its appearing all the time when i used the LED Flash.
    Here's the image
    Click image for larger version. 

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    01-17-2017 05:32 PM
  4. Rob Phillips's Avatar
    Try placing your finger over the flash and snap a photo (obviously make sure the flash is set to ON, not automatic). Are you still getting the white spot? Obviously the flash is somehow bleeding into your photos but I'm wondering if it's happening outside of the phone housing or inside.
    01-17-2017 05:45 PM
  5. mr_robot22's Avatar
    Here the image again:

    Click image for larger version. 

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    01-17-2017 05:51 PM
  6. Rob Phillips's Avatar
    Here the image again:

    Click image for larger version. 

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    Did you cover the flash like I recommended?
    01-17-2017 06:17 PM
  7. mr_robot22's Avatar
    Yes, that whats happen. I got iOS 10.2
    01-17-2017 06:31 PM
  8. mr_robot22's Avatar
    Do I need to repair this?
    01-17-2017 07:05 PM
  9. Rob Phillips's Avatar
    Do I need to repair this?
    I'm not sure it's a reparable issue. You can try to restore your iPhone to factory settings and set it up as a new device, just to weed out a software issue. If the problem persists you'll want to have it serviced by Apple or a reputable repair shop.
    mr_robot22 likes this.
    01-17-2017 07:17 PM
  10. mr_robot22's Avatar
    You mean reset the phone?
    01-17-2017 07:22 PM
  11. Rob Phillips's Avatar
    I mean go to Settings > General > Reset > Erase All Content and Settings.
    01-17-2017 08:02 PM
  12. mr_robot22's Avatar
    I reset the phone but it appears again.
    01-17-2017 08:13 PM
  13. Rob Phillips's Avatar
    I reset the phone but it appears again.
    Sorry buddy. Sounds like a hardware issue to me. Your best bet is to get it serviced or replaced. Of course, you could always just avoid using the flash too.
    01-17-2017 08:18 PM
  14. mr_robot22's Avatar
    Yeah,Sadly.
    Thank you
    01-17-2017 10:45 PM
  15. Ledsteplin's Avatar
    Yeah,Sadly.
    Thank you
    Have you tried a 3rd party camera app to see if it happens there as well?
    Deanig_12 likes this.
    01-18-2017 04:17 AM
  16. Tom Whitney's Avatar
    The problem you're encountering is because you're shooting in near absolute darkness. The issue occurs because the camera locks on to the prep flash and can't focus. What makes things worse is there is no white balance because there is nothing white for the camera to lock on to...

    When shooting in near darkness with the 5s make sure you have a mat reflective surface in the background then contrast with your figure in the foreground. If you're trying took shot landscape with the flash on, don't. Turn it off, or maybe make a scrim by using tissue paper folded over two or three times covering the flash.
    01-18-2017 05:01 PM
  17. Matty's Avatar
    I have iPhone 5s, when i try to use the LED Flash i got a white light on my picture. I don't have a cover for my phone. Its keeps appearing when i try to use the LED flash. Image below.
    Thanks for posting the question mr_robot22!

    Even if we are not able to help you. Its nice to know about this issue so that if it comes up again we can say 'its happened before'. I think somehow the light from the LED flash is leaking behind the glass and onto the camera lens before the photo is being taken. Because, as you said, when you covered up the flash, it still had that light which means it could actually be leaking sideways. Best advice would be to take it to a Apple store and ask for a repair. OR if you don't have the money, just disable the flash.

    Hopefully the phone can right itself without getting repaired.
    01-19-2017 02:06 AM

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