1. iMore Question's Avatar
    Can I send it back to be replaced for free or do I have to buy a new one?
    01-10-2017 08:45 AM
  2. pkcable's Avatar
    Most likely you will need to replace yourself. HOWEVER, you should call, you might get lucky. Perhaps they have longer than the standard 1 year warranty, or maybe there will be special circumstances, that will enable them to allow you a return/replacement i.e company wants to build good will, OR there is a recall issue. Contact them and at least try. Be honest, and see what happens!

    Fitbit Help
    01-10-2017 08:52 AM

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