1. iMore Question's Avatar
    Every time I log on to my MacBook Pro I'm presented with an all black screen with the gray white padlock and a place to put a password. I put every password I can think of but I cannot get back into my machine. What can I do?
    01-09-2017 11:58 PM
  2. srkmagnus's Avatar
    I was able to find help: https://support.apple.com/en-us/HT202860

    Though, I suspect you are not even able to get to those screen(s). If that doesn't help, contact Apple Support (link provided at the bottom of page) to help gain access to your machine.
    01-10-2017 12:40 PM

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