1. iMore Question's Avatar
    As a brand new iPad it doesn't have a passcode. How do I get around this so I can sync with old iPad
    01-02-2017 04:30 PM
  2. firedept10's Avatar
    Welcome to iMore.

    It is obviously not a new iPad if it is asking for a passcode. Here is a guide by Apple on how to reset the passcode. But you will still require your Apple ID & password after. And agaian that would be another indication that it was not new. My best suggestion would be to return it to wherever you bought it as I am positive it is not new if it is asking for a passcode upon the initial setup. Are sure it wasn't asking you to setup a passcode? Thanks!
    01-02-2017 04:47 PM
  3. mark-d's Avatar
    Contact wherever you bought it from and get them to solve this issue. New iPads don't come passcode locked. That's up to the user to set one
    01-02-2017 04:47 PM
  4. G.4's Avatar
    Welcome to iMore.

    It is obviously not a new iPad if it is asking for a passcode. Here is a guide by Apple on how to reset the passcode. But you will still require your Apple ID & password after. And agaian that would be another indication that it was not new. My best suggestion would be to return it to wherever you bought it as I am positive it is not new if it is asking for a passcode upon the initial setup. Are sure it wasn't asking you to setup a passcode? Thanks!
    Agreed. It may have been asking you to set up a passcode of your own.
    firedept10 likes this.
    01-02-2017 06:51 PM

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