1. iMore Question's Avatar
    Notebook was bought refurnished with no software. Was given the wrong administrator password. Can not connect to apple support with my mac notebook. I don't know if they set an apple id.
    12-22-2016 10:10 PM
  2. firedept10's Avatar
    Snow Leopard 10.6 password reset, no disk.

    This only works for Snow Leopard.


    1: Reboot the computer and hold the command and s keys down to enter single user mode.

    You will need a wired/built in keyboard, a PC one will work, the Windows key is the commnad key.

    (if a lock appears and a password request, there is a firmware password, you have to know it or take it to Apple to fix it)

    2: When you get control, type fsck -fy and press enter, it will take a bit to finish

    3: Next type mount -uw / (there is a space before and after -uw) this mounts the drive

    4: Next type ls /Users this will list the Users on the machine so you can get the name

    5: Next type passwd username (where username is the name of the account)

    6: Enter the new password twice, you won't see anything.

    7: Once inside, your going to have problems with Keychain.

    https://support.apple.com/kb/HT1631 https://support.apple.com/kb/TS1544
    12-23-2016 02:16 AM

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