1. iMore Question's Avatar
    I have updated the phone to the latest software (10.2.1) and restarted my phone, as well as turned off all other apps that were running in the background.
    12-16-2016 07:08 PM
  2. Just_Me_D's Avatar
    I don't know. Perhaps a corrupted installation? Are you connected to the internet while attempted to play the game?
    12-17-2016 07:04 PM
  3. Westiemom's Avatar
    You do have to be connected to either Wifi or data to play the game. Could you possibly have data usage turned off? And not be on Wifi? Just a thought..
    12-18-2016 12:20 PM

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