1. iMore Question's Avatar
    it happened when I installed itune on my laptop. I uninstalled the itune already but i still can't see the device
    12-11-2016 05:29 PM
  2. Just_Me_D's Avatar
    What brand of laptop? What operating system is installed? When iTunes was installed, was the device detected? If so, reinstall iTunes.
    12-11-2016 06:34 PM
  3. MoboPlay's Avatar
    Installing iTunes is a must-do, and make sure that you choose to "trust this computer" on the popup on the phone when connecting to the computer.
    12-12-2016 03:21 AM

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