1. iMore Question's Avatar
    Brand new I phone
    11-25-2016 08:19 AM
  2. kirankannan8's Avatar
    Return it back to Apple. They'll exchange it
    11-25-2016 08:22 AM
  3. Rob Phillips's Avatar
    Welcome to iMore! Try swapping out the lightning cable and charger. If that doesn't work I recommend returning it to wherever you bought it.
    11-25-2016 08:22 AM

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