1. iMore Question's Avatar
    The phone is not set on mute, there is no moon next to any messages, notifications are turned on, I have tried a hard reset, all to no avail! Anyone with a better answer please let me know thank you, needless to say all it will do is vibrate. Otherwise the phone works perfect.
    11-24-2016 08:21 AM
  2. Ledsteplin's Avatar
    Welcome to iMore! Check Settings > sounds> be sure an alert text tone is checked. Also, if you use custom alert tones for those that don't work, try a different alert tone.
    Try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    11-24-2016 08:45 AM

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