1. iMore Question's Avatar
    My dad did an update and now cannot get into is iPad at all I have come to the screen to where it asks to change password and then says it's been sent to email or iCloud not sure if both are the same or not
    11-23-2016 09:06 PM
  2. Vince729's Avatar
    There was no clue to what email they had sent it?
    Probably it is on the email you use to setup your phone. It might be an icloud, gmail, yahoomail.
    11-24-2016 10:50 PM
  3. Rob Phillips's Avatar
    Welcome to iMore! Go to http://iforgot.apple.com to reset your password. You can also choose to answer security questions if you don't have access to the password reset email they're sending you.
    11-25-2016 05:42 AM

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