1. iMore Question's Avatar
    i have tried resetting my phone
    10-30-2016 02:43 PM
  2. Just_Me_D's Avatar
    Check the following:

    1. Mute switch on the left side of the device.
    2. Volume buttons on the left side of the device.
    3. Disable the Do Not Disturb feature, if enabled.
    4. Make sure that it is not connected to a Bluetooth headset that you aren't currently using.
    10-30-2016 02:51 PM

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