1. iMore Question's Avatar
    After i did the most recent update. I clicked on whatsapp and noticed a bunch of messages but the Icon on IOS did not have the badge to tell me that i had messages waiting. Badges is turned on in SETTINGS/NOTIFICATION/WHATSAPP and not on mute in whatsapp. HELP. This is for work so not important enough to have full notifications turned on but important enough to know that theirs messages waiting for me.
    10-26-2016 08:10 PM
  2. haimov's Avatar
    Hi

    iPhone 6s owner, iOS 10

    Updated WhatsApp yesterday to latest version, same problem occurred.

    Try to re install WhatsApp twice - no change

    Badges is "on" in the settings section.

    Help too!!
    mumfoau likes this.
    10-26-2016 11:11 PM
  3. gavfriend's Avatar
    Same here. Tried resetting my phone and reinstalling the app and nothing works
    10-27-2016 02:23 AM
  4. SGVTF's Avatar
    Same thing happens to me
    I deleted the app and reinstalled nothing changes
    10-27-2016 04:09 AM
  5. Rob Phillips's Avatar
    Welcome to iMore! This seems to be a common issue with WhatsApp and iOS 10.1. I suggest giving it a few days; the developer will probably release an update to fix it.
    firedept10 likes this.
    10-27-2016 05:36 AM
  6. zocster's Avatar
    Mine was blank too

    After a few power and home button restarts...

    10-28-2016 12:18 AM
  7. happygirl112's Avatar
    Mine was blank too

    After a few power and home button restarts...

    http://uploads.tapatalk-cdn.com/2016...db33ddab95.png
    So are you saying that a couple of hard resets worked to fix this problem?
    10-28-2016 02:33 AM
  8. vamp 2's Avatar
    So are you saying that a couple of hard resets worked to fix this problem?

    Not really.. I haven't update to ios 10.1 yet tho.. same issue even restarting
    10-28-2016 09:56 AM
  9. malakfaisal's Avatar
    I tried multiple hard reset and then i turned off the chat backup on whatsapp
    Its working fine now
    Badge icon is showing😁
    zocster and pkcable like this.
    10-28-2016 11:07 AM
  10. Vaasuu's Avatar
    It has been working for me.
    10-28-2016 12:48 PM
  11. zocster's Avatar
    So are you saying that a couple of hard resets worked to fix this problem?
    Yes, that's what I had to do, but doing the below may help as well.

    I tried multiple hard reset and then i turned off the chat backup on whatsapp
    Its working fine now
    Badge icon is showing
    10-28-2016 02:12 PM
  12. Ah Lim's Avatar
    This is a reply I have from the Whatsapp Team on this issue (not very helpful) :

    Thanks for contacting WhatsApp. Your request has been received.

    The solutions to most issues can be found by searching our FAQ: Frequently Asked Questions

    Please understand that we prioritize reports of issues with the application and provide a comprehensive FAQ to solve most other questions.

    Thank you for your patience and continued support of WhatsApp!

    --
    WhatsApp Support Team

    Take a look at our FAQ!

    Hi,

    My badge counter for unread messages doesn't show on the whatsapp icon of my iPhone even though it has been set to "on" in the setting. Is there a bug here?
    10-29-2016 01:11 AM
  13. Sam Watt's Avatar
    Same, this is happening to me after latest update and im on ios 9.3.3. If your fortunate to be jailbroken download app admin from cydia and you can downgrade the app version. I had to do this for paypal as well.
    10-30-2016 07:13 AM
  14. zocster's Avatar
    The update just now should fix it
    10-30-2016 07:20 PM
  15. vamp 2's Avatar
    Im having this issue not only on whatsapp.. my apps store, messages also the same.. the badge notification doesn't seem to sync correctly with real notifications..

    Ive updated to latest ios 10.1 still the same.. i dont think this is only whatsapp issue..
    10-31-2016 02:00 AM
  16. natssie's Avatar
    I'm having the same problem with facebook messenger which hasn't been working for a while and then I did the new update thinking it would fix but now whatspp is the same but was working fine before the update. I've even contacted apple support too.
    10-31-2016 06:25 AM
  17. pkcable's Avatar
    So do we have a consensus on a fix here? Is it multiple restarts, OR turning off chat backup? OR both?

    I would like to mark a best answer, but I'm still not quite sure there is one.
    10-31-2016 09:55 AM
  18. Bashka Dahir's Avatar
    Update my ios 8
    11-10-2016 11:52 AM

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