1. iMore Question's Avatar
    I've enjoyed the apple technology since the iPhone 4 (late bloomer), however I am experiencing issues concerning the 'restrictions' passcode. I do not AT ALL remember that password. How can I recover it and turn off restrictions without losing information. For some reason, when I set up the restrictions, I included FaceTime with that restriction. I also set a password, downloaded SEVERAL SEVERAL updates, added more passwords, etc. Please help offer advice.
    10-07-2016 02:30 AM
  2. robertk328's Avatar
    Welcome to iMore!

    Unfortunately you cannot reset this, you will need to restore your device as new and start over again. Don't restore a backup as that will have the restrictions again as well.
    10-07-2016 07:12 AM
  3. pkcable's Avatar
    This support document explains your options....

    https://support.apple.com/en-us/HT204306
    10-07-2016 08:25 AM

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